Microsoft Office has been reliable in the previous few versions. There are rarely any problems with them. However, Microsoft Word may stop responding from time to time. It will just stay on one screen and refuse to move or respond no matter what you do. It is frustrating and you might lose all your work.

 

For many, Word has become the center of their professional lives, and losing everything may seem like a nightmare. If this happens to you, don't panic and read through these tips and tricks on how to fix "Word Not Responding" problem before it's too late:

1. Restart Your PC

 

Sometimes things simply stop working. It may be because the file is corrupted or there are hardware problems. A restart can solve such issues most of the time as both software and hardware will go back to being registered during the boot-up process. You never know when it may just come in handy so do try it first before anything else.


You can restart your PC by using the default shortcut Ctrl+Alt+Delete or this longer route.


2. Disable Your Add-ins


Add-ins are small programs that let you do more with your software. They may help speed up your work but they could also be responsible for Word not responding if there is any sort of compatibility issue between them and Microsoft Office. To check what add-ins are causing the problem, follow these steps:


Go to File > Options (or Office button > click on 'Word Options' at the top left corner)
Click on "Add-Ins" under General options (see image below). It will list all currently installed add-ins in the right column. If there are any third-party ones listed, disable them by removing the checkmarks.


3. Try a Different Add-In


If you have other Microsoft Office products installed, such as Access or Publisher, they might be responsible for the problem as well. In this case, try using a different add-in from another product as it may fix Word Not Responding error. To do so:


Go to File > Options (or Office button > click on 'Word Options' at the top left corner)
Click on "Add-Ins" under General options (see image above). It will list all currently installed add-ins in the right column. If there are any third-party ones listed, disable them by removing the checkmarks while those that belong to another product should remain enabled.


4. Delete Your Settings


Some settings in Microsoft Office are program-specific. If the problem is caused by these personal settings, deleting them will fix Word "Not Responding" message. To do so:


Go to File > Options (or Office button > click on 'Word Options' at the top left corner)
Click on "Save" under General options (see image above). Select a different folder or drive where you want to save your documents. You may also want to check the option that says "Update automatic links at open". Once done, click OK and restart your PC before trying Word again. If this does not work, move to the next step...


5. Repair Corrupt User Files Using the Office CD


If deleting your settings did not help, you may have corrupt Office files. You can repair them using the Microsoft Office CD. To do so:


Get the Microsoft Office CD and install it on your computer (if you don't have one, request for a new copy from the manufacturer or dealer) Start the installation process Follow the instructions until you reach "Select Additional Tasks" window Select "Repair" under "How would you like to configure Office 2004 for this computer?" Click Next Enter your Product Key when prompted Tick all available checkboxes and click Repair It will take some time to repair user-specific files Reboot your PC Now try using Word again


6. Use Windows System File Checker Utility


The Windows System File Checker Utility is a powerful tool that checks for and restores corrupt system files. If the problem is caused by a corrupted system file, this utility will fix it. To run it:


Go to Start > Run (or just press WinKey+R) Type "cmd" in the Open box Type "sfc /scannow" without quotes and click OK Wait patiently as the process could take several minutes depending on how many files need to be scanned Reboot your PC If Word Not Responding issue persists even after running SFC, move to the next step...


7. Clean Out All Remaining Temporary Files


Temporary internet and local files can cause Office documents not to open. It's recommended that you clean out all remaining temporary files. To do so:


Go to Start > Run (or just press WinKey+R) Type "cleanmgr" without quotes and click OK Select the drop-down labeled "Temporary Files" from the Cleanmgr dialog. Check all available options under this category including Internet Cache, Cookies, History, Temporary ASP.NET Files, etc. Click OK Once finished, restart your PC Now try opening Word files again.